What do agencies and consumers think of Ringless Voicemail software?


Ringless Voicemail is now getting tremendous popularity with the evolution of different call centers and marketing agencies. But the point is, what is Ringless voicemail and why it is getting common in call center industry? What are its benefits and why it’s better to practice of dropping a Ringless voicemail into the recipient’s inbox without even ringing their phone?



What do agencies think?
In the case of marketing agencies, there are plenty of amazing advantages to using Ringless voicemail. One most reliable benefit of Ringless voicemail is that it does not violate the TCPA terms, because there are no real calls made with the technique. Agencies can simply get their message delivery to the thousands of customers via predictive dialer without even being hit with the risk of TCPA lawsuit.

Another most important benefit you can enjoy with Ringless voicemail is their ability to get their messages delivered to the customers with comfort and ease. Using Ringless voicemail allows agencies the ability to get their message to customers without having a need to call them. They can simply go with voicemail, leave the message and then move onto any other client.
The downside of choosing Ringless voicemail solution is their price; this practice of dropping messages is quite expensive for them. Although the charges may vary for various reasons, and it simply costs around 10 cents per drop.

What do consumers think?                      
Many times consumers are happy with the growing use of Ringless voicemail as many people consider it as an invasion of their privacy issue. Sometimes they feel, these marketing agencies do not have a right to disturb their privacy and drop a message directly into their voicemail without them actually receiving a call.

Is the technique violating the terms of TCPA?
Most of the times, people do not consider Ringless voicemail is compliant. They strongly believe that it is not violating the terms of TCPA at the moment, it will be soon. Though, FCC is simply looking into the strict legalities of Ringless voicemail solutions. Like, when the text messaging became a simple thing, using Ringless voicemail will not violate the TCPA laws, because it is not a call.
However, the TCPA laws then changed their rules to include simple text messaging. The same thing will happen with ringless voicemail. The TCPA will change its laws to include ringless voicemail as violating the TCPA, even though using ringless voicemail isn’t considered calling a person.

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